PT Medical Receptionist

RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND•Lakeland, FL

2d•Onsite

About The Position

The Medical Receptionist responsibilities include Patient check-in and arrival. This position requires detailed knowledge of all aspects of patient services, including patient appointments, registration protocols, billing practices, telephone practices and scheduling guidelines. The position requires the ability to plan, schedule, organize and respond appropriately to a wide variety of subjects and situations.

Requirements

High school graduate or equivalent required
Excellent organizational, written, and verbal communication and interpersonal skills are required
High levels of compassion, intelligence, and cultural sensitivity are required
Skills in establishing and maintaining effective working relationships with staff and patients and the ability to work independently
Thorough knowledge of administrative practices and procedures
Ability to sit for prolonged periods
Normal hand eye coordination and manual dexterity
Ability to lift up to 50 lbs.
Ability to distinguish letters and symbols
Ability to respond quickly to sounds
Clarity of vision at close distances (20 inches or less) and far distances (20ft or more)
Ability to work independently

Nice To Haves

college degree preferred
Customer Service Experience Preferred

Responsibilities

Greet and check-in patients upon arrival in a courteous and professional manner
Register new patients and update existing patient demographics by collecting detailed patient information including verifying patient’s current insurance information
Assist patients with registration/check-in process ensuring all necessary forms are completed.
Collect co-pays and process payments
Scan information into patient charts
Responsible for cash box protocols
Schedule and re-schedule patients including walk-ins and incoming orders
Burn CDs when requested, upload CDs from outside facilities for comparison as necessary
explain exam to patients to ensure patient safety and cooperation
Consults with referring physician offices in a concise and courteous manner
Other duties as assigned