Medical Receptionist – Orthopedics

Southwoods HealthYoungstown, OH
Onsite

About The Position

Southwoods Health is seeking a patient-focused Medical Receptionist for our Orthopedic office in Youngstown. This role is the face of our practice, ensuring every patient receives a professional, proactive, and welcoming experience.

Requirements

  • Proficiency in Microsoft Office and medical terminology.
  • Exceptional customer service, high attention to detail, and a professional demeanor.
  • Strong problem-solving skills and a cooperative, team-oriented attitude.

Nice To Haves

  • Medical receptionist experience preferred.

Responsibilities

  • Manage registration, check-in, and check-out processes.
  • Collect co-pays and perform insurance verification.
  • Coordinate follow-up appointments and provide post-visit instructions.
  • Perform telephone triage and facilitate provider instructions.
  • Work closely with clinical staff to ensure a seamless patient flow.
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