Medical Receptionist III, Maternal Fetal Medicine

HealthPartners•Saint Louis Park, MN

2d•$20 - $30•Onsite

About The Position

Park Nicollet is looking to hire a Medical Receptionist to join our Maternal Fetal Medicine team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department. For employees providing support within a department, the primary responsibilities are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.

Requirements

6 months related experience
Accurate computer/keyboarding skills required.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Responsibilities

Handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours.
Meet department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
Greet patients, collect co-pays, schedule follow-up appointments and referrals.
Support departmental clerical duties.
Provide support to the department/site ensuring quality service through timely and courteous assistance.
Provide service support to patients who request our care.