About The Position

Toledo Clinic's Gastroenterology Department is seeking a full-time Medical Receptionist to provide front office support in a busy medical office. The hours are Monday- Friday (8:00am - 5:00pm). This role involves performing various clerical duties to support the operation of the office, working under the supervision of the Assistant Office Manager.

Requirements

  • Consistently arrives at work on time and adheres to regular work schedule.
  • Consistently arrives at work in appropriate/professional attire.
  • Completes all tasks within established time frame.
  • Adheres to all clinic policies and procedures.
  • Excellent communication, phone, and organizational skills.
  • Computer skills helpful.
  • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
  • Demonstrates adaptability to expanded roles.
  • HS diploma or GED.

Nice To Haves

  • Previous clerical experience in a Drs. office.

Responsibilities

  • Answering phones courteously and professionally.
  • Scheduling appointments, lab tests, surgeries, etc.
  • Verifying referrals and/or pre-certifications.
  • Updating insurance information.
  • Answering general patient questions.
  • Taking messages accurately and relaying to appropriate personnel.
  • Collecting co-pays.
  • Preparing and/or submitting charge tickets.
  • Preparing and cleaning exam rooms.
  • Sorting, filing and scanning patient charts.
  • Confirm office appointments.
  • Call no shows and reschedule appointments.
  • Other duties as assigned.
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