Medical Receptionist / Front Desk

The Cardiovascular Care Group•Morristown, NJ

25d

About The Position

We are looking for a Medical Receptionist/Front Desk that also has Medical Assistant experience to support The Cardiovascular Care Group . The position is in our Denville office, but may travel to our other locations as needed. Patients, visitors and medical staff will turn to you for information and help with administrative issues. Must be compassionate and discrete with superb time management skills along with being computer-savvy. Your goal will be to ensure the smooth workflow, so that our patients receive the best possible care. To ensure success, you should be confident and professional with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of our group. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient care.

Requirements

Minimum two+ years of experience as Medical Receptionist/Front Desk, preferably in a busy medical practice or healthcare facility
Excellent interpersonal communication skills and attention to detail
Innovative thinker with strong conceptual and problem-solving skills
Meticulous attention to detail with the ability to multi-task
Strong organizational, administrative and planning skills
Ability to work under pressure and react effectively
Ability to use discretion while working with sensitive information
Excellent documentation, communication and IT skills
Working knowledge of medical terminology, HIPPA regulations, ICD and CPT coding (highly advantageous)
Strong patient orientation
Proficient in using electronic medical record
Passionate about healthcare excellence
High School Diploma or equivalent

Nice To Haves

Certified Medical Assistant preferred but not required
Bachelor's Degree (advantageous)

Responsibilities

Greet and attend to patients in person and over the phone
Professionally assist doctors, patients, staff and visitors
Answer all phone calls in a professional and courteous manner
Work with insurance companies to verify insurance
Collect co-pays
Schedule appointments between doctors and patients
Liaise between medical departments with discretion and professionalism
Maintain/update electronic medical records; input demographics, scan charts, post vascular readings and other information
Perform all duties within HIPPA regulations
Provide back-up Medical Assistant support to physicians – prepare treatment rooms, interview patients, measure vital signs, input information to EMR
Maintain confidentiality of all doctor, staff and patient information
Assist with creating charts and scheduling appointments for our procedure suite