Medical Receptionist - Family Medicine

TEKsystems • Portsmouth, VA

2d • $20 - $20 • Onsite

About The Position

This is a Contract position based out of Portsmouth, VA. The role involves working in a high-volume practice averaging 100 patients per day in a fast-paced setting requiring multitasking and attention to detail. The ideal candidate is a detail-oriented healthcare professional with strong phone, scheduling, and customer service skills who thrives in a busy clinical environment.

Requirements

• 1+ year of medical receptionist, front desk, or patient registration experience
• Experience using an EMR system (Epic preferred)
• Phone scheduling experience
• Strong customer service and communication skills
• Knowledge of insurance verification and eligibility

Responsibilities

• Check patients in and out
• Collect insurance information, co-pays, and balances
• Answer high-volume calls regarding scheduling, refills, and patient inquiries
• Schedule, reschedule, and cancel appointments
• Verify insurance eligibility prior to appointments
• Manage patient portal requests and front-office administrative tasks
• Complete assigned tasks within established turnaround times

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed