Medical Receptionist / Administrative Support Professional
About The Position
You are the first face, and the first friendly voice, for people who may be having a hard day. In a small office, the front desk is the heart of the building. Plains Area Mental Health Center is looking for an organized, steady, people-focused Administrative Support Professional to run the front office at our Cherokee location. You will welcome clients, keep the schedule moving, and handle the insurance and billing details that make it possible for people to get care. If you like being the person who makes things run, and you like knowing your work helps someone get the care they need, read on.
Requirements
- Medical office experience (front desk, scheduling, insurance verification, or billing)
- Comfortable with computers and learning new software, including electronic health records
- Valid driver’s license and auto insurance
Nice To Haves
- Bilingual skills (Spanish a plus)
- Behavioral health or community health experience
Responsibilities
- Greet clients in person and by phone with warmth and professionalism
- Register new clients and gather the information our clinical team needs
- Schedule and manage appointments for therapists, prescribers, and other providers
- Verify insurance coverage and process funding applications
- Collect copays and client payments and apply them accurately to accounts
- Protect client privacy by managing medical records and handling release of information requests
- Support clinical and administrative staff so everyone can focus on clients
Benefits
- 160 hours of PTO in your first year
- 7 paid holidays
- Health, dental, and vision insurance
- 401(k) with a 5% company match
- Company-paid life insurance
- Short-term and long-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
