Medical Receptionist 1

Allied Digestive Health•Teaneck Township, NJ

7d•Onsite

About The Position

The Medical Receptionist 1 serves as the first point of contact for patients and visitors within a healthcare setting, ensuring a welcoming and efficient experience. This role is critical in managing patient flow by scheduling appointments, verifying patient information, and handling inquiries both in person and via telephone. The Medical Receptionist 1 maintains accurate and confidential patient records, facilitating smooth communication between patients and medical staff. By coordinating administrative tasks and supporting clinical teams, this position contributes directly to the overall quality of patient care and operational efficiency. Ultimately, the Medical Receptionist 1 plays a vital role in fostering a professional and compassionate environment that supports the healthcare facility’s mission. We are excited to announce that we are looking for a Full-Time, Medical Receptionist 1 at Teaneck Gastroenterology Associates of NJ in Teaneck, NJ.

Requirements

High school diploma or equivalent.
Previous experience in a customer service or administrative role, preferably in a healthcare setting.
Bilingual abilities, especially in Spanish or other commonly spoken languages in the United States.
Basic proficiency with computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written.
Ability to handle sensitive patient information with confidentiality and professionalism.

Nice To Haves

Certification as a Medical Receptionist or Medical Administrative Assistant.
Experience with specific EHR platforms such as Epic, Cerner, or Meditech.
Knowledge of medical terminology and healthcare billing procedures.
Familiarity with insurance verification and authorization processes.

Responsibilities

Greet and check in patients upon arrival, verifying personal and insurance information accurately.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Answer incoming calls promptly, addressing patient inquiries, directing calls to appropriate personnel, and providing general information about services.
Maintain and update patient records in compliance with privacy regulations such as HIPAA.
Collect co-payments and process billing information as required.
Coordinate with medical staff to ensure timely patient flow and communicate any delays or changes effectively.
Manage office supplies and maintain a clean, organized reception area.
Assist with administrative tasks such as filing, faxing, and preparing patient charts.