Medical Receptionist 1

Allied Digestive Health•Somers Point, NJ

4h•$19 - $21•Onsite

About The Position

The Medical Receptionist 1 serves as the vital first point of contact for patients and visitors within a healthcare setting, ensuring a welcoming and professional environment. This role is responsible for managing patient check-ins, scheduling appointments, and maintaining accurate patient records to facilitate smooth clinical operations. The Medical Receptionist 1 coordinates communication between patients, healthcare providers, and administrative staff, thereby supporting efficient patient flow and high-quality care delivery. Attention to detail and confidentiality are paramount, as the role involves handling sensitive patient information in compliance with healthcare regulations. Ultimately, this position contributes significantly to patient satisfaction and the overall effectiveness of the healthcare facility.

Requirements

High school diploma or equivalent.
Previous experience in a receptionist or customer service role, preferably in a healthcare setting.
Basic knowledge of medical terminology and healthcare office procedures.
Proficiency with computer systems and electronic health record (EHR) software.
Strong communication and interpersonal skills.

Nice To Haves

Certification as a Medical Receptionist or Medical Administrative Assistant.
Experience with specific EHR platforms such as Epic, Cerner, or Meditech.
Bilingual abilities, particularly in Spanish or other commonly spoken languages in the community.
Familiarity with insurance verification and billing processes.
Training in HIPAA compliance and patient privacy regulations.

Responsibilities

Greet and assist patients and visitors promptly and courteously upon arrival.
Manage appointment scheduling, cancellations, and rescheduling using electronic health record (EHR) systems.
Verify patient information, insurance details, and collect co-payments or fees as required.
Maintain and update patient records accurately, ensuring confidentiality and compliance with HIPAA regulations.
Answer incoming phone calls, respond to inquiries, and direct calls to appropriate medical staff or departments.
Coordinate patient flow by notifying medical staff of patient arrivals and managing waiting areas.
Assist with administrative tasks such as filing, faxing, and preparing patient charts for appointments.
Handle billing inquiries and provide basic information regarding services and policies.