Medical Reception Specialist and Clinic Assistant

Healthcare Revenue GroupBroken Arrow, OK
$18 - $21Onsite

About The Position

Join our passionate, patient-centered audiology clinic team fulfilling this vital role! This position involves greeting patients, handling calls, presenting patient balances, coordinating schedules, verifying insurance, maintaining records, managing reports, and participating in community outreach.

Requirements

  • High School diploma
  • Clear, strong voice with an energetic and outgoing personality
  • Excellent interpersonal skills for diverse patient interactions
  • Ability to independently problem solve
  • 1-2+ years of office experience in a patient-driven industry
  • Familiarity with word processing and database software
  • Ability to efficiently manage a busy office environment

Responsibilities

  • Greet patients with a positive attitude, ready to address their needs
  • Handle inbound marketing calls and proactively reach out to patients
  • Present patients with their balance and address any questions or concerns
  • Coordinate schedules for hearing care providers
  • Verify patient insurance benefits and coverage
  • Maintain accurate records in practice management software
  • Manage daily, weekly, and monthly reports
  • Participate in community outreach events and health fairs

Benefits

  • Competitive wage with performance-based commissions
  • Medical
  • Dental
  • Vision
  • 401k with matching
  • 3 weeks of paid time off
  • Work-life balance and autonomy within a team-oriented setting
  • Mission-driven focus on patient-centered hearing care
  • Opportunities for learning and growth within our evidence-based model
  • Monthly bonus potential
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