Remote Medical Quality Assurance Coordinator

TEKsystems • Orlando, FL

1d • $19 - $19 • Remote

About The Position

We are seeking a detail-oriented Medical Quality Assurance Specialist to support quality and compliance initiatives within a fast-paced, regulated environment. This role is responsible for reviewing work outputs, ensuring adherence to established standards, and driving continuous process improvements. The ideal candidate is highly analytical, organized, and thrives in a collaborative setting while maintaining a strong focus on accuracy and compliance.

Requirements

• 2+ years of experience in an administrative healthcare position (Patient access, insurance verification, medical assistant, etc.)
• Strong attention to detail and analytical mindset
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with data tracking, reporting, or audit processes
• Proficiency in Microsoft Office or similar tools

Nice To Haves

• Experience in healthcare, insurance, or regulated environments
• Familiarity with compliance standards and regulatory requirements
• Experience reviewing case files, audits, or documentation workflows

Responsibilities

• Conduct quality reviews of case work, reports, and documentation to ensure accuracy, completeness, and compliance with client standards
• Identify trends, errors, and process gaps; recommend and implement corrective actions
• Monitor production metrics and turnaround times to ensure service level expectations are met
• Ensure adherence to federal, state, and regulatory requirements
• Maintain detailed quality assurance records, audit logs, and reporting documentation
• Investigate quality issues and partner with internal teams to resolve discrepancies
• Provide feedback and coaching to staff to improve performance and quality outcomes
• Assist with onboarding and training new team members on quality standards and processes
• Support documentation preparation for audits, regulatory reviews, and compliance initiatives
• Collaborate cross-functionally with operations and stakeholders to enhance quality processes

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed