Medical Practice Patient Representative - Surgical Oncology - Poughkeepsie, NY

Nuvance Health Med Practice PC•Poughkeepsie, NY
•$18 - $35

About The Position

Provides clerical and administrative support and coordinates patient care activities for a medical practice in Surgical Oncology. The position is based in Poughkeepsie, New York, and requires the ability to travel between practices as needed. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

  • High school graduate or equivalent.
  • At least six months of experience.
  • Data entry skills.
  • Excellent written and verbal communication skills.
  • Ability to travel between practices as needed.

Nice To Haves

  • Experience with Microsoft Office Suite.

Responsibilities

  • Greet and welcome patients upon arrival, communicating pleasantly and effectively.
  • Ensure the accuracy of patient information, including demographics and insurance.
  • Answer and route phone calls, take messages, and ensure accurate communication verbally and through the EMR system.
  • Register, verify, and schedule patient appointments, testing, and referrals.
  • Schedule and reschedule appointments according to office protocols.
  • Monitor applications and manage worklists as applicable.
  • Collect co-pays and reconcile money for deposit.
  • Obtain and coordinate the retrieval of records for new and established patients.
  • Perform intake and process medical records and other documentation where applicable.
  • Fulfill compliance responsibilities related to the position.
  • Maintain and model the organization’s values.
  • Demonstrate regular, dependable, and predictable attendance.
  • Perform other duties as required.

Benefits

  • $500 sign-on bonus for external candidates only.
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