Medical Only Workers Compensation Claims Service Representative

Gallagher • Oklahoma City, OK

4d

About The Position

Gallagher Bassett is seeking a Claims Medical Only Representative to provide administrative, claim, and customer support. The role involves communicating with claimants and clients, handling claim activities, and helping deliver fair, equitable, and timely claim outcomes. The representative works with clients, claimants, vendors, field personnel, and internal or external resources, using analytical skills to make decisions and resolve claims-related issues.

Requirements

• High school diploma or GED.
• At least 1 year of related experience.
• Appropriate licensing and/or certification in all states in which claims are handled.
• Knowledge of claims investigation, settlement procedures, applicable state laws, and accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Communicate effectively with claimants and clients to build relationships and make connections.
• Set reserves, make payments, and document file activity accurately while working with clients, claimants, vendors, field personnel, and other internal or external resources.
• Provide fair, equitable, and timely claim disposition consistent with company standards.
• Use analytical skills to make decisions and resolve issues involved in handling claims.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED