Medical Only WC Claims Service Representative - CT

Gallagher•East Hartford, CT

1d•Hybrid

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Are you interested in an Entry-Level Claims position? We're currently looking for someone who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role! Location: This role is fully in office for first year and then to a hybrid schedule

Requirements

High School Diploma or GED
Minimum of 1 years related experience required
Appropriately licensed and/or certified in all states in which claims are being handled
Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
Computer experience with related claims and business software.

Responsibilities

Make a difference by communicating effectively with claimants and clients to build relationships and make connections.
Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
Provide fair, equitable and timely claim disposition, consistent with our standards.
Use analytical skills to make decisions and resolve issues inherent in handling claims.