Medical Office Technician - Family Medicine, Colonial Avenue

Carilion Healthcare Corporation•Roanoke, VA

7d•Onsite

About The Position

The Medical Office Technician provides day-to-day staffing in an outpatient clinic setting, both clinically and administratively, depending on the need of the practice. This role is accountable for performing all responsibilities of the Healthcare Administrative Associate as well as clinical assistant responsibilities as appropriate based on training, education, and competency. The technician provides support for clinical and medical staff in the delivery of quality medical care. This is Carilion Clinic, an organization where innovation happens, collaboration is expected, and ideas are valued. It is a not-for-profit, mission-driven health system built on progress and partnerships. Carilion is a courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., it includes a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference.

Requirements

High school diploma or equivalent required.
Effective interpersonal, communication, and team-work skills required.
Must have keen attention to detail, superb dexterity and eye-hand coordination.
Must be organized and self-motivated.
Must become proficient in use of electronic medical record, clinical and clerical office procedures and equipment.

Nice To Haves

Clerical, medical terminology knowledge preferred.

Responsibilities

Creates a positive experience for our patients by welcoming and assisting the patient as they move throughout the clinic.
Performs HAA job duties, as detailed in the HAA job description.
Performs Clinical Assistant job duties, as detailed in the Clinical Assistant job description.
Performs waived and other testing inhouse based upon equipment available, documented training and competency.
Must be able to maintain laboratory without supervision.
Obtains patient specimen using appropriate equipment and technique.
Verifies patient identification and order ensuring accuracy.
Reviews pertinent patient history associated with blood draws.
Assess most appropriate blood draw site, selecting gauge needle, site preparation and appropriate pressure after venipuncture.
Observes safety regulations and universal precautions in collection, processing, and disposal of laboratory specimens.
Prepares samples for transport to reference laboratories ensuring all specimens are properly labeled and order matches specimen.
Reports abnormal or critical results to the appropriate physician/ACP or clinical team member.
Cleaning, maintaining, performing QC's and calibrating laboratory equipment within the practice and as appropriate to education and training.
Reports equipment malfunctions to the practice manager or designee.
Maintains required COLA and CLIA documents.
Maintains neat, clean and well stocked work area; assist with ordering, dating, and sorting laboratory supplies.
Order laboratory supplies from appropriate sources, as needed.
Participates in training of clinical staff, x-ray technicians and physicians/ACPs in basic office laboratory procedures.
Assists nursing personnel in patient care and transport to/from examination rooms, laboratory, x-ray and waiting area.
Maintains competency in all areas of responsibility, in part, by reviewing new and revised guidelines, procedures and policies.
Acquires and maintain knowledge of current regulatory standards and assist with conformance of standards.