MEDICAL OFFICE SPECIALIST
Rice Community Health•Lyons, KS
•Onsite
About The Position
The Medical Office Assistant plays a vital role in supporting the day-to-day operations of the Lyons Family Care (LFC) / Sterling Family Care (SFC). This position is responsible for managing medical records, assisting with billing processes, providing front desk reception (patient services) duties, and delivering general administrative support to ensure efficient and professional clinic operations. The ideal candidate will be organized, detail-oriented, flexible and able to manage multiple tasks in a fast-paced healthcare environment.
Requirements
- High school diploma or equivalent required
- Knowledge of medical terminology, EHR systems, and HIPAA regulations
- Strong computer skills including Microsoft Office (Word, Excel, Outlook)
- Excellent communication, customer service, and organizational skills
- Ability to maintain confidentiality and professionalism at all times
Nice To Haves
- 1-2 years experience in a medical office or healthcare setting preferred
Responsibilities
- Organize, file, and maintain patient medical records in accordance with HIPAA and clinic policies
- Process requests for medical records, ensuring timely and confidential release of information
- Scan, upload, and index patient documentation into the electronic health record (EHR) system
- Monitor records for accuracy and completeness
- Support billing team with data entry and submission of charges
- Verify patient insurance and assist with pre-authorizations as needed
- Assist in resolving billing errors and responding to billing inquiries from patients or insurers
- Post payments and reconcile billing documentation
- Greet and assist patients in a professional and courteous manner
- Answer phones, schedule appointments, and direct calls to appropriate staff
- Check in/out patients, verify demographics and insurance
- Collect co-pays and provide receipts
- Assist with incoming and outgoing mail, faxing, scanning, and copying
- Perform other clerical duties as assigned to support clinic operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
