MEDICAL OFFICE SPECIALIST
About The Position
Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2025 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Orthopedics office located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person. Position Summary: Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers.
Requirements
- High school or G.E.D./equivalent.
- Competent with computers
- Excellent verbal and written communication skills
- Outstanding listener
- Problem solver
- Prioritize workload
- Able to work professionally and independently
Nice To Haves
- Previous experience in health care is preferred
Responsibilities
- Answers the telephone, assists with patients' calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.
- Schedules patient appointments and keeps providers informed of the schedule.
- Greets patients and visitors determine their needs and direct them appropriately.
- Discharges patients and schedule follow-up appointments and referrals, if needed, per provider instructions.
- Gathers insurance information from patients and explains insurance information to patients.
- Identifies worker's compensation visits and compiles appropriate documents.
- Scan documents into the medical records.
- Gathers patient registration information, ensuring such information is accurate and enters such information into the electronic medical record.
- Collects patient co-pays.
- Faxes, copies, or mail medical information as needed or required.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
