Medical Office Specialist-Float Pool - Full Time -Days

Mount Sinai Health System•New York, NY

7d•$33 - $33

About The Position

The Medical Office Specialist provides clinical and medical office support to physicians and surgeons, assisting with patient care and administrative duties needed to deliver quality care. As a member of the health team, the Specialist supports the treatment and care of patients and their families, performs unit-support tasks, and participates in direct patient care under the supervision of an RN, LPN, or MD. This is a full-time, day-shift Float Pool position.

Requirements

High school diploma or GED.
Two years of experience working as a medical assistant.
Basic Life Support (BLS) certification, issued by the American Heart Association or Red Cross; listed as valid for one year.

Nice To Haves

Licensed or credentialed as a phlebotomist or EKG technician.
Medical Assistant certification by examination.

Responsibilities

Monitor patient flow in the waiting room and resolve issues related to registration and post-visit processing.
Prepare examination rooms and instruments in accordance with hospital and infection-control policies.
Take and monitor vital signs, including fetal heart rate when necessary.
Perform phlebotomy, point-of-care testing, and other physician-ordered procedures, including electrocardiograms and phototherapy.
Assist with procedures such as echocardiograms, sigmoidoscopies, proctoscopies, nasal scopes, colposcopies, biopsies, LEEP, laser procedures, and cystoscopies.
Set up oxygen and suction equipment.
Perform vision screenings.
Inventory, order, or restock medical supplies; monitor expiration dates and dispose of expired items according to policy.
Maintain logs for medication refrigeration, point-of-care testing, sterilization, and other required processes.
Perform routine equipment and instrument maintenance and cleaning; notify appropriate personnel of malfunctions.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Follow personal protective equipment requirements to protect against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazards.
Respond rapidly and calmly during emergencies, initiate CPR, and provide items requested by the team.
Transport patients and equipment as needed.
Perform assigned direct patient-care duties within the framework of the New York State Nurse Practice Act and Mount Sinai Health System policies and procedures.
Document in medical records and electronic medical records as required by hospital policy.
Greet and register patients, prepare and process forms, direct patients to appropriate areas, and arrange transportation needs.
Screen incoming calls, take and respond to messages, and answer inquiries about department procedures, services, and programs.
Schedule appointments and complete telephone pre-registration, including insurance verification and collection of patient demographics, using computerized systems and ensuring data integrity.
Complete assigned clerical work using the EMR or manual processes, including sending and receiving medical records and obtaining lab and x-ray reports, discharge summaries, and referral information.
Collect routine payments at the time of service.
Complete forms and requisitions, manage charts to ensure information is complete and filed appropriately, and assist with medical chart creation and maintenance.
Retrieve laboratory, pathology, diagnostic testing, and operative reports and data from computer systems.
Check, verify, and update insurance information using internal or electronic sources.
Obtain and document managed-care referrals, pre-certifications, and authorizations as needed.
Support surgical or procedure scheduling with the Surgical Coordinator or similar roles, including confirming times with patients and preparing charts, pre-admission materials, and consent forms.
Maintain working knowledge of New York State third-party payer eligibility requirements for private and hospital billing.
Use basic medical terminology; complete visit encounter forms and enter ICD-10-CM and CPT information into computerized systems as appropriate.
Assist with training, orientation, and education of entry-level and/or float staff.