About The Position

The Medical Office Specialist (MOS) is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence. The MOS possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, and professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills. Reliable, tactful, honest and discreet in maintaining confidentiality at all times. Must be able to carry out specific assignments to successful conclusion.

Requirements

  • Excellent professional, organizational and communication skills
  • General office skills
  • Demonstrated skill on computer input and/or personal computer operation
  • Knowledge of medical terminology
  • Multi-task and detailed oriented
  • Strong interpersonal skills
  • High school graduate or equivalent
  • Minimum of one year of medical experience preferred
  • Reliable, responsible, dependable, and fulfilling obligations
  • Careful about detail and thorough in completing work tasks
  • Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology
  • Knowledge of electronic equipment, computer hardware and software, including applications and programming
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Must be able to remain calm and focused in an emergency situation
  • Must be able to see with corrective eye wear
  • Must be able to hear clearly with assistance

Nice To Haves

  • Completion of an accredited Medical Office Assistant/Specialist program or Medical Assistant program preferred
  • Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant or Medical Office Specialist, preferred
  • Familiarity with medical terminology required
  • Experience with patient check-in and check-out process (according to clinic protocol)
  • General medical office procedures
  • Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
  • Proficiency in basic computer programs and operating systems, such as Microsoft Office
  • Must be able to perform courteously and professionally in all interactions

Responsibilities

  • Front desk coverage for the medical practice
  • Registration
  • Check-in
  • Collecting co-pays
  • Scheduling appointments
  • Billing patients
  • Scanning records into EMR, reports, and correspondence

Benefits

  • A Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match
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