About The Position

We are seeking a highly organized and bilingual Medical Office Scheduler to join a growing healthcare team in Derry, New Hampshire. This role is ideal for someone who thrives in a fast-paced medical environment, enjoys helping patients, and can effectively manage high-volume scheduling operations while maintaining professionalism and accuracy. The ideal candidate will have experience coordinating appointments, handling Medicaid authorizations, communicating with patients and providers, and working with scheduling and EMR systems.

Requirements

  • Bilingual Spanish required
  • Experience handling high-volume scheduling required
  • Strong computer and technology skills, including EMR systems and Microsoft Office
  • Excellent communication, customer service, and organizational skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Professional, dependable, and detail-oriented

Nice To Haves

  • Minimum of 2 years of medical scheduling or healthcare office experience preferred
  • Familiarity with Medicaid authorizations and insurance verification preferred

Responsibilities

  • Manage high-volume patient scheduling for medical appointments and healthcare services
  • Coordinate schedules efficiently based on provider availability, patient needs, and insurance requirements
  • Verify and track Medicaid authorizations and approvals for services
  • Communicate with patients regarding appointment details, changes, and follow-up needs
  • Answer incoming calls and respond to scheduling inquiries professionally and efficiently
  • Maintain accurate documentation within EMR and scheduling systems
  • Work closely with clinical staff, providers, and administrative teams to ensure continuity of care
  • Monitor cancellations, reschedules, and no-show appointments
  • Assist with patient intake coordination and general front-office support
  • Maintain confidentiality and comply with HIPAA regulations

Benefits

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off
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