Medical Office Registrar

Vitruvian Health•Cleveland, TN
•Onsite

About The Position

The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verifies patient pertinent demographic, clinical, and financial data prior to, or during each patient visit. Obtains copies of relevant documents and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Collects required payments or makes necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patient visits including a review of encounters and recommendations for appropriate procedural coding, manage cash drawers according to established protocols, post cash to patients accounts, manage patient responsible account balances at the time of service, and correct assigned claims edits for expedient submission to carriers. Assists in working patient balance reports and additional duties as assigned in a courteous and professional manner.

Requirements

  • Proficiency in verifying patient demographic, clinical, and financial data.
  • Ability to obtain copies of relevant documents and insurance cards.
  • Skill in verifying insurance eligibility and obtaining authorizations.
  • Experience in collecting payments and making financial arrangements.
  • Familiarity with charge entry processes.
  • Knowledge of procedural coding recommendations.
  • Experience managing cash drawers and posting cash to accounts.
  • Ability to manage patient responsible account balances.
  • Skill in correcting assigned claims edits.
  • Experience working patient balance reports.
  • Courteous and professional demeanor.

Responsibilities

  • Ensure all provider schedules are appropriately populated.
  • Respond to telephones according to established protocols.
  • Verify patient pertinent demographic, clinical, and financial data prior to, or during each patient visit.
  • Obtain copies of relevant documents and most recent insurance cards.
  • Verify eligibility of insurance and obtain authorization for services as necessary.
  • Collect required payments or make necessary financial arrangements.
  • Perform appropriate and timely charge entry for all patient visits (if not performed electronically through an EMR).
  • Review encounters and make recommendations for appropriate procedural coding.
  • Manage cash drawers according to established protocols.
  • Post cash to patient accounts.
  • Manage patient responsible account balances at the time of service.
  • Correct assigned claims edits for expedient submission to carriers.
  • Assist in working patient balance reports.
  • Perform additional duties as assigned.

Benefits

  • Strengthening the health of our communities
  • Supporting the growth, success, and well-being of every team member
  • Opportunity to be part of something bigger: a connected, mission-driven team making a difference every day
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