Medical Office Registrar

Vitruvian Health•Ootlewah, TN

2d•Onsite

About The Position

The Registrar will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and verifies patient pertinent demographic, clinical, and financial data prior to, or during each patient visit. Obtains copies of relevant documents and most recent insurance cards and where applicable verifies eligibility of insurance and obtains authorization for services as necessary. Collects required payments or makes necessary financial arrangements as appropriate. In this role, the Registrar will perform appropriate and timely charge entry, if not performed electronically through an EMR, for all patient visits including a review of encounters and recommendations for appropriate procedural coding, manage cash drawers according to established protocols, post cash to patients accounts, manage patient responsible account balances at the time of service, and correct assigned claims edits for expedient submission to carriers. Assists in working patient balance reports and additional duties as assigned in a courteous and professional manner.

Requirements

High school graduate or GED preferred.
One or two years of college preferred.
1 – 5 years of relevant front-desk and customer related experience, preferably within a physician practice.

Responsibilities

Ensure all provider schedules are appropriately populated.
Respond to telephones according to established protocols.
Verify patient pertinent demographic, clinical, and financial data prior to, or during each patient visit.
Obtain copies of relevant documents and most recent insurance cards.
Verify eligibility of insurance and obtain authorization for services as necessary.
Collect required payments or make necessary financial arrangements as appropriate.
Perform appropriate and timely charge entry for all patient visits.
Review encounters and recommend appropriate procedural coding.
Manage cash drawers according to established protocols.
Post cash to patient accounts.
Manage patient responsible account balances at the time of service.
Correct assigned claims edits for expedient submission to carriers.
Assist in working patient balance reports.
Perform additional duties as assigned in a courteous and professional manner.
Gather accurate demographic and financial information on Inpatient/Outpatient registration.
Prepare patient ID cards, wrist bands, patient folders, and appropriate forms.
Collect admission deposits, copays and deductibles.
Direct patients to the appropriate inpatient department.
Distribute appropriate forms to ancillary departments.
Monitor diagnostic tests ordered by physicians for Medical necessity according to government guidelines.
Verify patient’s insurance coverage/benefits and document information in the AS400.
Notify the Business Office of Self-pay patients and UR Department of Insurance coverage issues.