About The Position

The Medical Office Receptionist delivers care to patients utilizing the Medical Office Receptionist Process. Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Schedules appointments according to office guideline. Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Performs other duties as assigned.

Requirements

  • High School Diploma or equivalent
  • Be an outgoing individual with a friendly attitude
  • Have strong attention to detail
  • Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
  • Must have outstanding communication, interpersonal, customer service, and organizational skills
  • Have knowledge of insurance authorization/billing requirements
  • Have demonstrated strong customer service and communication skills
  • Have organizational and time management skills
  • Be proficient computer skills
  • Have knowledge of clinic procedures and regulatory requirements
  • Possess a strong work ethic and a high level of professionalism
  • Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

  • Six months Medical experience in a Clinic
  • Six months Customer Service experience in a Business Office Environment

Responsibilities

  • Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
  • Schedules appointments according to office guideline.
  • Obtains accurate patient and insurance information, collecting copays and deductible amounts.
  • Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
  • Prepares charts for patient appointments making sure all necessary information is complete.
  • Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
  • Performs other duties as assigned.

Benefits

  • 401k
  • PTO
  • medical
  • dental
  • Paid Parental Leave
  • flex spending
  • tuition reimbursement
  • Student Loan Repayment Program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service