Medical Office Receptionist – Heart & Vascular Specialists Clinic – Full-Time, Days

Texas Health Resources•Flower Mound, TX

1d•Onsite

About The Position

The Medical Office Receptionist at the Heart & Vascular Specialists Clinic is responsible for delivering patient care through the Medical Office Receptionist Process. This role involves performing patient check-in, ensuring all necessary paperwork is completed for efficient admitting and compliance with clinic and regulatory policies. The receptionist will also schedule appointments, collect accurate patient and insurance information, including copays and deductibles, and prepare patient charts. Additionally, they will confirm upcoming appointments, inform patients of required documentation and payment details, and handle the copying/scanning of patient access-related documents into the electronic medical record. This is a full-time position with a 40-hour work week, Monday through Friday, with some travel to surrounding clinics required.

Requirements

High School Diploma or equivalent (required)
Be an outgoing individual with a friendly attitude
Have strong attention to detail
Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
Must have outstanding communication, interpersonal, customer service, and organizational skills
Have knowledge of insurance authorization/billing requirements
Have demonstrated strong customer service and communication skills
Have organizational and time management skills
Be proficient computer skills
Have knowledge of clinic procedures and regulatory requirements
Possess a strong work ethic and a high level of professionalism
Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

Six months Medical experience in a Clinic (strongly preferred)
Six months Customer Service experience in a Business Office Environment (preferred)

Responsibilities

Delivers care to patients utilizing the Medical Office Receptionist Process.
Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepares charts for patient appointments making sure all necessary information is complete.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Performs other duties as assigned.