Medical Office Receptionist

BEACON BEHAVIORAL SUPPORT SERVICES• US,

10d•$19 - $21•Onsite

About The Position

We are seeking a Medical/Front Office Assistant to join a fast-paced, patient-focused medical practice in the Denton, Texas area. This role combines independent administrative work with daily face-to-face interaction with patients. The ideal candidate is organized, professional, personable, dependable, and committed to providing excellent patient service. Training will be provided.

Requirements

Strong verbal and written English communication skills.
Strong organizational and time-management skills.
Excellent keyboarding skills with the ability to type quickly and accurately.
Comfortable working independently as well as collaboratively with a team.
Professional and discreet when handling confidential patient information and PHI.
Positive, dependable, and patient-focused with a genuine interest in helping others.

Nice To Haves

2 years of college preferred.
Spanish is a plus.

Responsibilities

Answer inbound patient calls and return patient messages promptly and professionally.
Greet patients and manage the check-in and check-out process.
Schedule patient appointments and maintain accurate scheduling information.
Obtain and verify patient insurance information.
Provide excellent customer service and communicate effectively with patients, providers, and staff.
Submit and manage medication prior authorizations, including gathering required documentation, submitting requests to insurance companies, monitoring authorization status, and communicating with pharmacies and insurance carriers as needed.
Prepare, submit, and coordinate medical records and clinical documentation.
Maintain accurate and organized patient records while following HIPAA requirements and patient privacy standards.
Complete administrative and clinical paperwork accurately and in a timely manner.
Use computers, email, EMR/EHR systems, and other healthcare-related technology.
Prioritize and independently manage responsibilities in a fast-paced medical office.
Collaborate with providers and staff to support efficient daily office operations and a positive patient experience.
Learn and adapt to new healthcare processes, procedures, and information.