Medical Office Receptionist – Heart & Vascular Specialists Clinic – Full-Time, Days

Texas Health Resources•Denton, TX

5d•Onsite

About The Position

This role is for a Medical Office Receptionist at the Heart & Vascular Specialists Clinic. The clinic offers an opportunity to strengthen skills by working with Providers and Staff in a rewarding, educational environment. It is ideal for individuals who thrive in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously. The team is characterized by a strong work ethic, positive attitudes, and collaborative teamwork, with a focus on compassion and empathy towards patients and colleagues.

Requirements

High School Diploma or equivalent (required)
Be an outgoing individual with a friendly attitude
Have strong attention to detail
Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
Must have outstanding communication, interpersonal, customer service, and organizational skills
Have knowledge of insurance authorization/billing requirements
Have demonstrated strong customer service and communication skills
Have organizational and time management skills
Be proficient computer skills
Have knowledge of clinic procedures and regulatory requirements
Possess a strong work ethic and a high level of professionalism
Be a team player who handles multiple projects simultaneously in a fast-paced environment

Nice To Haves

Six months Medical experience in a Clinic (preferred)
Six months Business Office Customer Service experience (preferred)

Responsibilities

Delivers care to patients utilizing the Medical Office Receptionist Process.
Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Conducts all functions associated with patient check-in including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Performs other duties as assigned.