Medical Office Receptionist & Assistant

Career Center • Huntsville, AL

7d • Onsite

About The Position

The purpose of this position is to perform all registration functions and serve as the primary point of contact for patients in accordance with current established procedures, and as directed by the Administrator. Unity Psychiatric Care, a division of American Health Partners, Inc., provides compassionate, high-quality behavioral health services across Tennessee and Alabama. Headquartered in Franklin, Tennessee, Unity operates hospitals in Memphis, Clarksville, Columbia, and Martin, TN, as well as Huntsville and Bridgeport, AL. Our facilities specialize in treating adults and seniors experiencing mental health crises or behavioral disturbances, including those related to dementia. Each hospital offers comprehensive diagnostic evaluations and personalized treatment programs to support recovery and improve quality of life.

Requirements

• Punctuality; reliability
• Knowledge of computer systems and applications
• Knowledge of medical terminology
• Proficient interpersonal skills
• Professional communication skills, both written and verbal; proficient grammar skills
• Successful completion of required training
• Ability to learn HRIS and/or scheduling systems
• Standard Office Equipment
• Computer
• Microsoft Excel and Word
• EMR Software
• High school diploma or equivalent is required
• One (1) year within medical practice or healthcare setting required
• One (1) year experience with electronic medical records preferred

Nice To Haves

• AAMA or CMA preferred
• Combination of training and experience

Responsibilities

• Provide superior customer service to patients in a friendly, courteous and helpful manner
• Perform front desk duties: Answer office telephone/route calls in a professional manner, Fax medical records and upload Electronic Medical Records, Check-in and discharge patients during office visit, Schedule patient appointments
• Perform registration functions: Verify and update information within medical records database, Verify insurance information, Collect co-pays and balances due
• Prepare patients for examination: Perform preliminary physical test, Record blood pressure, weight and height, Report patient history summary
• Maintain safe, secure and healthy work environment by following standards and procedures; comply with legal regulations.
• Serve and protect the company by adhering to professional standards, policies and procedures, federal, state and local requirements.
• Ensure protection of confidential information that is stored, handled, or maintained by following company policies and procedures related to confidentiality and/or HIPAA regulations
• Communicate effectively with administrative and clerical staff
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED