Medical Office Receptionist & Assistant

TruHealth • Huntsville, AL

8d • Onsite

About The Position

The purpose of this position is to perform all registration functions and serve as the primary point of contact for patients in accordance with current established procedures, and as directed by the Administrator.

Requirements

• Punctuality; reliability
• Knowledge of computer systems and applications
• Knowledge of medical terminology
• Proficient interpersonal skills
• Professional communication skills, both written and verbal; proficient grammar skills
• Successful completion of required training
• Ability to learn HRIS and/or scheduling systems
• Standard Office Equipment
• Computer
• Microsoft Excel and Word
• EMR Software
• High school diploma or equivalent is required
• One (1) year within medical practice or healthcare setting required

Nice To Haves

• One (1) year experience with electronic medical records preferred
• AAMA or CMA preferred
• Combination of training and experience (as equivalency)
• Position may require flexible hours, unscheduled overtime or occasional week-end work
• Some travel may be required

Responsibilities

• Provide superior customer service to patients in a friendly, courteous and helpful manner
• Perform front desk duties: Answer office telephone/route calls in a professional manner, Fax medical records and upload Electronic Medical Records, Check-in and discharge patients during office visit, Schedule patient appointments
• Perform registration functions: Verify and update information within medical records database, Verify insurance information, Collect co-pays and balances due
• Prepare patients for examination: Perform preliminary physical test, Record blood pressure, weight and height, Report patient history summary
• Maintain safe, secure and healthy work environment by following standards and procedures; comply with legal regulations.
• Serve and protect the company by adhering to professional standards, policies and procedures, federal, state and local requirements.
• Ensure protection of confidential information that is stored, handled, or maintained by following company policies and procedures related to confidentiality and/or HIPAA regulations
• Communicate effectively with administrative and clerical staff
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED