Medical Office Manager Floater / Corporate Trainer - Texas

ENT and Allergy Associates•Sugar Land, TX
•Onsite

About The Position

ENT and Allergy Associates (ENTA) and Hümi, one of the nation’s largest ENT, Allergy, and Audiology medical practices, is seeking a Full-Time Medical Office Manager Floater/Corporate Trainer for our Texas offices. This role is responsible for onboarding and training new hires, existing staff, and employees from acquired locations, as well as developing training materials and conducting Practice Site Administrator (PSA) audits. The position supports mergers and acquisitions, implements new technology, and assists with day-to-day operations as needed. Frequent travel to company locations is required.

Requirements

  • Can handle a multitude of tasks simultaneously
  • Able to deal effectively with employees
  • Willing to train personnel

Responsibilities

  • Training all New Hires (network log in, Next Gen, ICS, HIPAA and Customer Service.)
  • Review and create training manuals when applicable.
  • Follow up on ALL new hires with the PSA’s, and ask them to sign off on the new hire check list. If necessary, additional training may be required for the new applicant (one on one training) if the PSA believes the employee needs extra sessions.
  • One on one onsite training of existing employees when necessary.
  • Train employees that are acquired through mergers/acquisitions. Onsite training at new office location. Responsible for working alongside the Regional in setting up the training schedule for the acquired employees.
  • Train new Practice Site Administrators on policy and procedures, day to day responsibilities of the PSA.
  • Perform PSA Audits, and reporting the information to the appropriate Regional and/or Director of Operations. Will work along with the Regionals to create a training plan if needed.
  • Implement new software/new technology. Must review time lines, and create implementation schedules when applicable. Must work alongside several departments when appropriate (IT, EMR, Operations, Compliance, etc.).
  • Pitch hitting for PSA’s when they are on vacation, FMLA, etc. If we have a vacancy, and need help running the location, the Corporate Trainer will step in, and run the day to day operations.
  • Assist Regional managers during mergers and acquisitions.
  • Travel to all locations.

Benefits

  • Medical, Dental, and Vision insurance
  • Company‑paid long‑term disability
  • Flexible Spending Account (FSA)
  • Company‑paid life insurance and voluntary life insurance
  • 401(k)
  • Pet insurance
  • Commuter benefits including 5,000 car allowance, mileage, parking, tolls reimbursement, and 75.00 per month phone reimbursement.
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