Medical Office Front Desk Receptionist
Florida Urology Partners LLP•Lutz, FL
•Onsite
About The Position
Our practice is growing and expanding its office in the St. Joseph Lutz location, requiring additional team members. The Medical Front Desk Receptionist is responsible for basic clerical tasks including answering phones, greeting patients and visitors, and scheduling appointments professionally and in a timely manner. The role requires a cheerful demeanor and a willingness to assist patients. The office environment is high volume and fast-paced, necessitating excellent organizational and prioritization skills.
Requirements
- Excellent organizational and prioritization skills
- Knowledge of healthcare field and medical specialty
- Medical terminology
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance
- Proper grammar, spelling and punctuation
- Proficiency in Electronic Health Records
- Proficiency in Outlook email
- Proficiency in Windows
- Proficiency in Microsoft Word
- Proficiency in On-line Insurance Carrier websites
- Ability to understand and uphold HIPAA regulations
Nice To Haves
- Epic experience
Responsibilities
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended
- Collecting co-pays and patient balances
- Reconciling end of day collections
Benefits
- Excellent benefits for our full-time eligible employees
- Membership to the YMCA
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
