Medical Office Front Desk Lead

#REF!•Denton, TX

1d•Onsite

About The Position

This role is for a Medical Office Front Desk Lead in Internal Medicine. The position involves managing clinic staff, resolving operational issues, directing patient flow, coordinating front office activities, and supporting the Practice Manager with staffing, training, and new hire processes. The role also involves providing direction and support to clinical staff and performing other assigned duties. The work location is TH Internal Medicine 18156, 2900 I-35 North Denton TX 76201. The work hours are full-time, 40 hours weekly, Monday through Thursday, 7:30 am – 5:00 pm, and Friday 7:00 am – 1:00 pm, with alternating late Fridays until 5 pm.

Requirements

H.S. Diploma or Equivalent (Required)
2 years front or back office experience in a clinic setting (Required)

Responsibilities

Manage clinic staff on day-to-day operation.
Assist in identifying and providing guidance in resolving operational issues.
Efficiently direct patient flow throughout the clinic.
Coordinate general front office activities including, but not limited to: registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties.
Assist the Practice Manager with ensuring appropriate staffing coverage at all times.
Assist the Practice Manager with the new hire or reoccurring training processes.
Assist the Practice Manager with facilitating training of new hires and other training initiatives.
Provide direction and support to clinical staff as requested.
Perform other duties as assigned.