Medical Office Front Desk Lead

Texas Health Resources•Denton, TX

1d•Onsite

About The Position

This role is for a Medical Office Front Desk Lead in Internal Medicine at Texas Health. The position involves managing clinic staff, resolving operational issues, directing patient flow, and coordinating front office activities such as registration, collections, benefit verification, scheduling, and billing. The lead will also assist the Practice Manager with staffing, training, and providing support to clinical staff.

Requirements

H.S. Diploma or Equivalent (Required)
2 years front or back office experience in a clinic setting (Required)

Responsibilities

Manage clinic staff on day-to-day operation.
Assist in identifying and providing guidance in resolving operational issues.
Efficiently direct patient flow throughout the clinic.
Coordinate general front office activities including, but not limited to: registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties.
Assist the Practice Manager with ensuring appropriate staffing coverage at all times.
Assist the Practice Manager with the new hire or reoccurring training processes.
Assist the Practice Manager with facilitating training of new hires and other training initiatives.
Provide direction and support to clinical staff as requested.
Perform other duties as assigned.