Medical Office Director - Wellness & Regenerative Medicine
About The Position
At NIVA Health, we are building a different kind of healthcare experience — one centered around wellness, regenerative medicine, operational excellence, and exceptional patient care. We’re looking for a strong operational leader to run one of our Jacksonville clinics. This is not a traditional office manager role. We want someone who thinks like an owner — a leader who can drive performance, build accountability, elevate team culture, and ensure the clinic operates at a high level every single day. If you naturally take charge, solve problems quickly, lead confidently, and thrive in fast-paced healthcare environments, this could be the opportunity you’ve been looking for.
Requirements
- 3–7+ years of experience in healthcare operations, medical practice management, or clinic leadership
- Experience leading teams in a fast-paced healthcare environment
- Strong operational, organizational, and problem-solving skills
- Experience managing staffing, scheduling, workflows, and team performance
- Comfortable managing KPIs, reporting, and clinic performance metrics
- Knowledge of healthcare operations, HIPAA compliance, and patient service standards
- Experience with EHR systems and healthcare administration platforms
- Strong communication and leadership abilities
Nice To Haves
- Bachelor’s degree preferred, but not required for candidates with strong relevant experience
- Experience in wellness, dental, aesthetics, orthopedics, medspa, specialty practice, or multi-provider healthcare environments is highly valued.
Responsibilities
- Leading day-to-day clinic operations
- Managing team performance, staffing, and accountability
- Driving patient experience and operational excellence
- Monitoring KPIs, financial performance, and clinic efficiency
- Supporting workflow optimization and operational improvement
- Partnering closely with providers and leadership teams
- Maintaining high operational and service standards across the clinic
Benefits
- medical
- dental
- vision
- PTO
- holidays
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
