Medical Office Coordinator

Johns Hopkins Medical Management Corporation•Baltimore, MD

2d•Hybrid

About The Position

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Bayview Medical Center in Baltimore, MD is hiring for a Medical Office Coordinator.

Requirements

High school diploma or GED equivalent is required
Minimum of year secretarial/office management is required
Work requires the ability to exchange information on factual matters, schedule appointments, greet visitors, explain medical center policies, and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or medical center employees

Responsibilities

Greets patient promptly upon arrival to practice.
Accurately collects and documents time-of-service payments.
Verifies/collects: demographics, emergency contact information, and insurance information.
Correctly registers patients in system, including registration paperwork.
Demonstrated proficiency in the following MOA competencies to include but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, EMR Rx refills, EMR orders, flags, care alerts, pop-ups and indexing documents within EMR.
Demonstrated interpersonal, written and verbal communication skills are required in order to serve a diverse customer base.
Must operate standard office machines and equipment such as calculators, typewriters, word processing, photocopiers, PC, general office and communications equipment.
Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
Basic problem solving and decision making skills required.
Completes mandatory MIS training to include, PID, Pre-verification, Check-in, Appointment Entry, E-mail, Insurance proficiency, cash collection and all additional and/or revised required courses. established by the MIS training department.
Schedules, reschedules and cancels patient appointments and procedures within the department.
Assigns and reassigns Primary Care Provider according to JHCP policy and procedures.
Collects and verifies the registration data at each encounter.
Performs down-time procedures and take necessary actions. (i.e. manual registration).