Medical Receptionist - Webster Groves

Orthotic and Prosthetic Lab, Inc.•Webster Groves, MO

1d•Onsite

About The Position

Orthotic & Prosthetic Lab, Inc. is seeking a Medical Office Coordinator for their Webster Groves Patient Care Center to manage the Prosthetic Department. This role involves cross-training in Orthotics for additional coverage. The company emphasizes teamwork, quality, and longevity, aiming for employees to have a long-term career with them. The Medical Office Coordinator is the first and last point of contact for patients, responsible for initiating tasks, gathering information, and ensuring successful completion and billing for devices or services.

Requirements

Strong interpersonal, oral (including telephone) and written communication skills.
General knowledge of medical reimbursement, medical terminology, and general office skills.
Proficient computer skills including Windows based office technologies (e.g., Word, Excel) and e-mail.
Excellent organizational skills and the ability to manage multiple tasks.
Ability to work well under pressure and in a busy setting with excellent attention to detail.

Nice To Haves

1 year of customer service experience (Preferred)
1 year of computer skills experience (Preferred)

Responsibilities

Greet patients and obtain demographic data.
Make copies of patient insurance cards and information.
Answer incoming calls from patients and employees.
Schedule patient appointments.
Verify patient insurance information.
Obtain letters of medical necessity, prescriptions, and referrals from referring physicians' offices.
Obtain authorization numbers.
Enter data into the computer system.
Print work orders.
Collect co-pays and deductibles.