Medical Office Coordinator

AdventHealth•Tampa, FL

About The Position

The Medical Office Coordinator facilitates patient registration and scheduling, coordinating with registration and ancillary departments to ensure accurate information capture and patient throughput for outpatient appointments. The role schedules appointments for ancillary departments, records necessary information, and promptly notifies physician offices of appointments that may not be covered. It also facilitates timely precertification for outpatient clinics and enters information for appointments and external reviews on pre-certified appointments. The coordinator evaluates, compiles, and reports information to support patient care, prioritizes workload, and uses independent problem-solving skills. The position maintains clerical records and participates regularly in staff meetings. Other duties may be assigned. This is a full-time, day-shift role in Tampa, Florida.

Requirements

  • Computer proficiency.
  • Knowledge of small office equipment, including copier, fax, and calculator.
  • High school graduate or equivalent.

Nice To Haves

  • At least 1 year of experience in a medical setting with coding, charge entry, and payment collection.
  • Basic Life Support (BLS) CPR certification.

Responsibilities

  • Facilitate patient registration and scheduling.
  • Communicate with registration and ancillary departments to support accurate capture and throughput of outpatient appointments.
  • Schedule patient appointments for ancillary departments and ensure necessary information is recorded.
  • Promptly notify physician offices about appointments that may not be covered.
  • Facilitate prompt delivery of precertification for outpatient clinics.
  • Evaluate, compile, and report information to the team to facilitate patient care.
  • Anticipate and prioritize workload efficiently, using independent problem-solving skills.
  • Maintain clerical abilities to file records supporting scheduling processes.
  • Enter information for patient appointments and external reviews on pre-certified appointments.
  • Attend staff meetings regularly.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off from Day One
  • 403-B retirement plan
  • Four weeks of 100% paid parental leave
  • Career development
  • Whole-person well-being resources
  • Mental health resources and support
  • Pet benefits
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