LPN Medical Office Coordinator

Nuclear Worker Solutions • Chillicothe, OH

31m • Onsite

About The Position

Nuclear Worker Solutions (NWS) is seeking an organized, detail-oriented Licensed Practical Nurse (LPN) to support its internal nursing team as a Medical Office Coordinator. The position primarily provides administrative and clinical support, including coordinating medical documentation, managing records, and supporting the daily operations of the clinical office. It is primarily office-based with limited direct patient care, using the candidate’s nursing background to support clinical documentation, communication with healthcare providers, and accurate, efficient medical record management.

The coordinator manages medical records and documentation, supports Nurse Coordinators, Case Managers, Clinical Coordinators, and other clinical staff, and coordinates information exchange with physicians and other providers. The role also supports office workflows through phone and email handling, document processing, electronic filing, task follow-up, and special projects as directed by clinical leadership.

This is a full-time, on-site position with regularly scheduled hours of 9:00 AM to 5:00 PM, Monday through Friday. Regular, reliable attendance and on-site availability during scheduled business hours are essential. NWS is a specialized home health organization supporting former nuclear and energy workers with occupational illnesses and helping coordinate medically necessary services and access to benefits under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA).

Requirements

• Current, active, and unrestricted Licensed Practical Nurse (LPN) license in the state of employment.
• Strong understanding of medical terminology, clinical documentation, and healthcare office procedures.
• Excellent organizational skills and exceptional attention to detail.
• Strong written and verbal communication skills.
• Proficiency with computers, electronic medical records, Microsoft Office, and electronic document management.
• Ability to manage multiple assignments, prioritize tasks, and meet established deadlines.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.
• Professional demeanor and ability to communicate effectively with patients, physicians, healthcare providers, and coworkers.
• Ability to work independently while collaborating with a multidisciplinary team.

Nice To Haves

• Previous experience in a medical office, home health agency, specialty practice, or clinical administrative setting.
• Experience with electronic medical records and medical records management.
• Familiarity with physician orders, medical documentation requirements, and healthcare authorization processes.
• Prior experience supporting nursing staff, care coordinators, or case management teams.
• Familiarity with the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) or other federally administered medical benefit programs.

Responsibilities

• Request, obtain, organize, and maintain medical records from physicians, hospitals, specialists, and other healthcare providers.
• Upload, label, and maintain records in the appropriate patient electronic medical record (EMR) and internal filing systems.
• Review incoming medical documentation for completeness, identify missing information, and follow up on outstanding requests.
• Organize patient documentation for clinical assessments, admissions, recertifications, ongoing care coordination, and medical benefit authorization requests.
• Maintain accurate, complete, and confidential patient records in accordance with HIPAA regulations and company policies.
• Provide daily administrative support to Nurse Coordinators, Case Managers, Clinical Coordinators, and other clinical team members.
• Prepare, organize, and process physician orders, clinical forms, letters of medical necessity, and other medical documentation.
• Track outstanding physician orders, signatures, documentation requests, administrative deadlines, and clinical documentation requirements.
• Compile patient information and medical records for admissions, recertifications, and clinical reviews.
• Support the clinical team in maintaining accurate medication profiles, diagnoses, and provider information.
• Identify documentation discrepancies and communicate them to the appropriate clinical team member for review or correction.
• Perform administrative follow-up related to medical benefit authorizations and documentation requests.
• Communicate with physician offices, healthcare facilities, specialists, and other medical providers; facilitate exchanges of records, orders, and clinical documentation.
• Assist with scheduling and coordinating medical appointments, physician evaluations, and other healthcare-related services as directed.
• Maintain organized records of provider communications, pending requests, and completed follow-up activities.
• Answer incoming calls, respond to routine inquiries, and direct clinical concerns to the appropriate licensed staff member.
• Monitor assigned email inboxes and process incoming documentation, requests, and correspondence.
• Scan, upload, fax, and electronically distribute medical records and administrative documents.
• Maintain electronic filing systems, assist with improving office documentation processes, and monitor assigned tasks through completion.
• Collaborate with administrative and clinical personnel and assist with special projects, administrative assignments, and other duties as directed by clinical leadership.

Benefits

• Eligibility for company-sponsored employee benefits following 90 days of employment.
• Eligibility for Paid Time Off (PTO) following 90 days of employment, subject to company policy.
• Opportunities for professional development and advancement within the organization.
• Full-time, Monday–Friday schedule with consistent daytime hours of 9:00 AM–5:00 PM.
• Office-based work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed