MEDICAL OFFICE CLERK - Minot, ND

General Infomatics, Inc.•Minot AFB, ND

3d•$19•Onsite

About The Position

General Infomatics, Inc. is seeking a Medical Office Clerk for a full-time contract position at Minot AFB, ND. This role provides essential clerical and administrative support within a medical treatment facility, ensuring smooth operations and excellent patient service. The company prides itself on being a trusted partner to U.S. government agencies and values its people, with a special commitment to supporting veterans, transitioning personnel, military spouses, and military families.

Requirements

High school or GED diploma
General office administrative and clerical skills to perform receptionist duties
At least six months of experience in an office setting
Ability to type a minimum of 50 WPM (computer keyboard)
Ability to operate office equipment, such as personal computers, copiers, fax machines, and telephone systems
Ability to speak and communicate clearly in English
Must be able to pass a US government security investigation and a thorough job verification.

Nice To Haves

Desired knowledge of medical terminology
General medical ethics
Telephone etiquette
Excellent customer service skills
Adaptability
Desired reliable transportation to and from work at base

Responsibilities

Greets patients/visitors at a front desk, information center, or office setting.
Answers the main office phone line and directs calls to the appropriate section.
Takes messages as required.
Arranges and schedules medical appointments.
Determines patient eligibility for services.
Relays general instructions to patients or makes referrals to other sections.
Initiates and locates patient medical records as needed.
Ensures arrival of medical records prior to appointments.
Organizes and updates patient records.
Extracts needed information from patient records.
Reviews records for completeness, accuracy, and consistency within established guidelines.
Obtains documentation as requested by healthcare providers (e.g., test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of medical care and operational support.
Conducts end-of-day process at close of business.
Resolves any delinquent or pending appointments in the computer system.