MEDICAL OFFICE CLERK - Minot, ND

General Infomatics•Minot AFB, ND

1d•Onsite

About The Position

General Infomatics, Inc. is seeking a Medical Office Clerk for a full-time contract position at Minot AFB, ND. This role provides essential clerical and administrative support within a medical treatment facility, ensuring smooth operations and excellent patient care. The position involves direct patient interaction, record management, and coordination of appointments and services.

Requirements

High school or GED diploma
General office administrative and clerical skills
At least six months of experience in an office setting
Ability to type a minimum of 50 WPM (computer keyboard)
Ability to operate office equipment, such as personal computers, copiers, fax machines, and telephone systems
Ability to speak and communicate clearly in English
Must be able to pass a US government security investigation and a thorough job verification.

Nice To Haves

Knowledge of medical terminology
General medical ethics
Telephone etiquette
Excellent customer service skills
Adaptability
Reliable transportation to and from work at base.

Responsibilities

Greets patients/visitors at a front desk, information center, or office setting.
Answers the main office phone line and directs calls to the appropriate section.
Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services.
Relays general instructions to patients and makes referrals to other sections.
Initiates and locates patient medical records as needed and ensures their arrival prior to appointments.
Organizes and updates patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency.
Obtains documentation requested by healthcare providers, such as test results.
Performs other administrative and clerical duties to support medical care and operations.
Conducts end-of-day processing and resolves delinquent or pending appointments in the computer system.