Medical Office Associate, Physical Therapy Clinic

Western Reserve • Cuyahoga Falls, OH

20h • Hybrid

About The Position

This is a front office position in a therapy department and good customer service skills are critical. This location offers PT, OT, and speech services. The position requires multi-tasking and time management skills. Provides support in a medical office to include scheduling patient appointments, functioning as a receptionist to patients and visitors. Preparing and processing patient information, typing, organizing and compiling materials.

Requirements

• High school level coursework in English grammar, composition and basic mathematics
• One year clerical experience required
• Light typing skills
• Knowledge of medical terminology required
• Ability to learn new computer systems and retrieve required data
• Ability to effectively interact with patient populations with sensitivity to communication needs and understanding of their needs for self-respect and dignity
• Committed to providing exceptional customer service to patients and visitors
• Committed to treating coworkers with respect and dignity
• Adheres to the hospital attendance policy
• Will make every effort to consistently be punctual when reporting to work and during daily activities

Nice To Haves

• Medical office experience preferred
• Knowledge of specific computer software may be required for designated areas

Responsibilities

• Scheduling patient appointments
• Functioning as a receptionist to patients and visitors
• Preparing and processing patient information
• Typing, organizing and compiling materials
• Occasional floating to other locations to cover other office staff on vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED