Medical Office Associate II - Per Diem, Days - Infusion Center - Atlantic Health Chilton Medical Center

Atlantic Health System•Pequannock Township, NJ

3h•Onsite

About The Position

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. The Medical Office Associate manages front desk operations, scheduling, patient communication, and filing.

Requirements

Medical history, physician documentation, orders, lab work, consents, and releases information by HIPPA guidelines.
Scan all medical records into Epic.
Use telephone standard etiquette.
Maintain universal precautions.
Respond to patients/families in a courteous, timely and positive manner.
Respond to patients’ rights to privacy, dignity, and confidentiality.
Complete follow-up phone calls as requested.
Communicate well with team members.
Works well with co-workers and fosters department and hospital goals.
Complete Registration process.
Register all new patients and verify information on existing patients.
Check diagnosis codes with MD office and in Code Correct.
Validate pre-certification process complete.
Identify the patient using 2 patient identifiers and wrist bands them appropriately.
Check “in” patients from the Infusion and Radiation departments.

Responsibilities

Acquires information on new patients and follow-ups. Schedules for new patients and follow-up appointments.
Prepares daily charts and obtains medical history, physician documentation, orders, lab work, consents, and releases information by HIPPA guidelines. Scans all medical records into Epic.
Greets patients and department visitors courteously. Answers questions, provides information requested, i.e., forms, brochures, insurance. Directs callers appropriately use telephone standard etiquette.
Performs departmental MOA duties. Delivers and posts messages for department. Picks up and distributes departmental mail.
Organize reception area and monitors when needed. Files charts & paperwork. Organizes the Lobby and maintains clean environment.
Behaviors which foster patient satisfaction are consistently demonstrated. Maintains universal precautions.
Consistently responds to patients/families in a courteous, timely and positive manner. Consistently responds to patients’ rights to privacy, dignity, and confidentiality. Completes follow-up phone calls as requested.
Assists in the organizational structure of the unit and ongoing work environment.
Communicate well with team members. Works well with co-workers and fosters department and hospital goals.
Completes Registration process. Registers all new patients and verifies information on existing patients. Checks diagnosis codes with MD office and in Code Correct. Validates pre-certification process complete.
Scan all documents into Epic. Identifies the patient using 2 patient identifiers and wrist bands them appropriately. Checks “in” patients from the Infusion and Radiation departments.
Performs other related duties as assigned.

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance