Medical Office Associate II, Full Time, Days (9a-5p), AMG Cardiology- Union, NJ

Atlantic Health System•Morristown, NJ

22h•Onsite

About The Position

The Medical Office Associate II (MOA II) ensures the smooth flow of patients through the practice, including registration, handling incoming and outgoing calls, and coordinating appointments and correspondence. Accurately collects payments, verifies demographics and insurance, and registers patients. Provides courteous assistance to ensure each patient has a positive, professional experience at AMG.

Requirements

High school diploma or GED equivalent
2+ years of experience in an office setting with administrative tasks
Must demonstrate interpersonal, written and verbal communication skills are required in order to serve a diverse customer base.
knowledge of how to assist patients in a timely manner with concerns and/or complaints.
Be proficient in the following, but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, indexing documents within EMR, telephone etiquette.
A working knowledge of computers.
Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
Must operate standard office machines and equipment such as photocopiers, PC, fax, scanner, general office and communications equipment.
Basic problem solving and decision-making skills required.

Nice To Haves

Associate’s degree in medical office management, business, or related field
1+ year of medical practice or other medical office experience preferred
Knowledge regarding medical terminology, insurance, Electronic Medical Records (EMR) preferred

Responsibilities

Answer, handle, phone calls in a timely and efficient manner. Utilize appropriate telephone etiquette.
Using general scheduling guidelines appropriately schedule patient appointments selecting appropriate visit type/length of visit. May be required to schedule meetings for physicians.
Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork.
Accurately enters information into EMR. Uses EMR for prescriptions, phone notes, referrals, outreach, check-out, etc.
May require managing reporting, surgical scheduling, managing authorizations and referrals, maintaining adequate supply inventory
Other duties as assigned

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance