Medical Office Associate I: Full Time, Atlantic Rehab Mountain Lakes
About The Position
Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join Atlantic Rehabilitation's Mountain Lakes, NJ location. This is a full time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team, so we prefer candidates who have medical office experience and are looking to learn and grow in an administrative role in a medical office environment.
Requirements
- Medical office experience
- Looking to learn and grow in an administrative role in a medical office environment
Responsibilities
- Completes check-in process
- Assists patients with appointment scheduling adhering to rehab guidelines
- Runs appointment estimates and collects co-pays and up front balances
- Monitors online appointment portal and responds to patient requests
- Addresses EPIC work queues and maintains them in good standing
- Manages departmental phone lines
- Makes confirmation calls
- Orders office supplies, business cards
- Delivers excellent customer service
- Provides administrative support to clinical and management team members
- Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies
- Reports facility issues
- Assists with insurance responsibilities
- Maintains proper and timely communication with team members and leadership team
- Performs other administrative tasks as needed
- Assist with training
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
