Medical Office Associate I: Full Time, Atlantic Rehab Mountain Lakes

Atlantic Health System•Mountain Lakes, NJ

5d•Onsite

About The Position

Atlantic Health is seeking for a reliable, motivated and team-oriented individual to join Atlantic Rehabilitation's Mountain Lakes, NJ location. This is a full time and benefitted position that includes Medical, Paid Time Off, and Tuition Reimbursement, among other perks at Atlantic Health. The Medical Office Associate position plays a vital role in ensuring a positive experience for our patients by providing efficient front desk operations, exceptional customer service and administrative support to our clinical team, so we prefer candidates who have medical office experience and are looking to learn and grow in an administrative role in a medical office environment.

Requirements

medical office experience
looking to learn and grow in an administrative role in a medical office environment

Responsibilities

Completes check-in process
Assists patients with appointment scheduling adhering to rehab guidelines
Runs appointment estimates and collects co-pays and up front balances
Monitors online appointment portal and responds to patient requests
Addresses EPIC work queues and maintains them in good standing
Manages departmental phone lines
Makes confirmation calls
Orders office supplies, business cards
Delivers excellent customer service
Provides administrative support to clinical and management team members
Completes and adheres to all AH and AR role specific mandatory trainings, guidelines and policies
Reports facility issues
Assists with insurance responsibilities
Maintains proper and timely communication with team members and leadership team
Performs other administrative tasks as needed
Assist with training