Lead MOA

WELL Health Technologies Corp • North York, ON

8h • CA$24 - CA$27 • Hybrid

About The Position

WELL Health Hemorrhoid Treatment Centers specialize in providing compassionate, effective care for patients with hemorrhoids and related conditions. We offer advanced, minimally invasive treatments in a supportive, patient-centered environment. Our dedicated team is committed to improving patient comfort, care quality, and long-term health outcomes.

As a Lead Medical Office Assistant at WELL Health Hemorrhoid Treatment Centers, you’ll be an essential part of the patient care experience while also overseeing the daily operations of two clinic locations. Working closely with physicians and clinic staff, you will help facilitate smooth clinic operations, coordinate staffing and schedules, ensure compliance with clinic policies, and provide outstanding service and support to patients. This role requires strong multitasking abilities, leadership skills, attention to detail, and a commitment to delivering compassionate care in a fast-paced, clinical setting.

Requirements

• Previous medical office experience
• Strong organizational and communication skills
• Ability to commute reliably between North York and Mississauga
• Comfort working independently and as part of a team

Responsibilities

• Greet and register patients, verify insurance, and process payments
• Schedule and confirm appointments, managing patient flow throughout the day
• Escort patients to and from exam rooms and clean rooms between appointments
• Maintain accurate and up-to-date electronic medical records
• Answer phones, respond to inquiries, and manage clinic correspondence and faxes
• Assist with minor clinical tasks and support physicians as needed
• Handle billing tasks and submit insurance claims
• Ensure exam rooms and administrative areas are clean, stocked, and organized
• Contribute to a welcoming, efficient, and patient-focused clinic environment
• Keep physician schedules accurate and up to date across both clinic locations
• Manage staff vacation requests and ensure appropriate staffing coverage
• Assist with preparing and participating in staff meetings
• Order and track clinic inventory to ensure adequate supplies
• Coordinate with the property management company for building-related issues or maintenance needs
• Address and resolve minor patient or staff concerns in a timely and professional manner
• Monitor workflow and adjust staffing or scheduling to maintain operational efficiency

Benefits

• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed