Medical Office Assistant _ RiverChase Flowood

University of Mississippi Medical Center • Flowood, MS

3d

About The Position

The Medical Office Assistant supports physicians and other primary health care providers with clerical, financial, and general medical office operations in an ambulatory practice. The role supports clinic operations through medical office, billing, and clinical duties.

Responsibilities may include administrative and patient-support tasks, billing and bookkeeping, assisting with patient histories and examinations, and maintaining examination rooms and supplies. The position follows established clinic protocols and applicable safety, privacy, infection-control, and medical-records requirements. The listed duties are general examples and are not exclusive or all-inclusive; management may add or change duties.

Requirements

• High school diploma or GED.
• Knowledge of general medical office procedures.
• Good telephone skills and excellent customer service skills.
• Ability to multitask.
• Ability to type 35 words per minute.
• Ability to demonstrate knowledge of Microsoft Word.
• Interpersonal skills to interact with patients and staff.
• Verbal and written communication skills.
• General understanding and application of basic accounting principles.

Responsibilities

• Answer telephones and greet patients.
• Pull, update, and file patient medical records.
• Verify patient demographic and insurance information.
• Schedule appointments and perform billing and bookkeeping.
• Check in patients, assist with patient histories, check the accuracy of patient information, and prepare charts.
• Chaperone or assist providers during examinations and other patient-care activities when called upon.
• Perform billing and general medical office procedures in accordance with established clinic protocols.
• Educate and advise patients on specified medical issues within established guidelines.
• Assist with scheduling, coding, and billing medical procedures and ambulatory surgical procedures.
• Arrange examination-room equipment, clean rooms, and escort patients to and from assigned clinic rooms.
• Dispose of contaminated supplies and maintain stocks of medical supplies and medications as appropriate to the clinic.
• Practice safety, environmental, and infection-control methods.
• Adhere to HIPAA, OSHA, infection-control, and medical-records compliance requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED