Medical Office Assistant - Victor Family Practice
About The Position
The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks. These tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing. Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally. Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public. Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.
Requirements
- High School Diploma required
- Maintains active BLS certification
- Computer knowledge and skills including but not limited to Outlook and Microsoft Office required
Nice To Haves
- MOA experience preferred
- Medical background preferred
- Graduate of an approved program for certification of Medical Office Assistants preferred
- CMOA certification preferred
- Phlebotomy skills preferred or ability to attain phlebotomy clearance once employed
- Strong EMR experience preferred
Responsibilities
- Supplies inventory, stocking and ordering
- Rooming patients
- Taking vitals
- Performing phlebotomy and EKGs
- Specimen collection
- Medical record documentation
- Assisting providers with exams and minor surgical procedures
- Wound cleaning and dressing
- Actively supports physicians & nurses
- Enthusiastic participant in departmental meetings
- Actively identify ways to improve processes & service to patients
- Manage demanding workload with accuracy
- Represent the office and staff professionally
- Provide excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
- Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system
- Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner
- Develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments
- Provide care appropriate to the age of those patients served in a primary or specialty care office setting
- Demonstrate knowledge and principles of growth and development over a life span
- Exhibit time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained at an efficient and effective level
- Complete job assignments independently
- Act as a supportive, engaged participant in team based work and meetings
- Ensure all Hospital, State, Federal and other regulatory requirements are met as per his/her job function
- Remain current with certification requirements if certified
- Travel to other Practices upon management request
Benefits
- Health, dental, vision insurance
- Tuition reimbursement up to $6000/year
- Contribution and match on Retirement Plan
- Four weeks paid time off
- Access to Success coaches
- Free parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
