Medical Office Assistant (MOA)

Inspired HRCalgary, AB
Onsite

About The Position

Our unique multi-disciplinary clinic is seeking an experienced and professional creator of great first impressions! As one of our front-line professionals, you flourish in a fast-paced team environment, have a smile on your face naturally and extend a welcoming demeanor to our valued patients.

Requirements

  • Demonstrate excellent communication skills both in-person and over the phone.
  • Are meticulously well-organized with demonstrated success in managing and completing an abundance of administrative responsibilities.
  • Are focused on providing a superior patient experience.
  • Are energized by interacting with people while maintaining professionalism.
  • Contribute to the team environment always seeking opportunities to set colleagues up for success.
  • Bring to the table a winning, ‘can-do’ attitude.
  • Have experience in an administrative, reception or customer relations capacity.
  • Are a quick learner with varied computer skills.
  • Are professional in your attire and demeanor.
  • Are punctual for your workday.

Nice To Haves

  • A college or university degree/ diploma is an asset.

Responsibilities

  • Representing our brand of friendly professionalism by providing the best possible first impression, offering clear and thorough communication, and extending a positive lasting impression to our patients.
  • Reception: answer incoming calls and take phone messages.
  • Patient check-in and check-out.
  • Booking and rescheduling patient appointments.
  • Follow-up phone call appointment reminders and confirmations.
  • Correspondence: draft and compose letters, memos, fax, photocopy.
  • Scanning documents.
  • Preparing intake forms and new patient files.
  • Filing pertinent documentation on behalf of the clinic.
  • Ensuring and managing a smooth flow of patients through the office.
  • General care and cleaning of the office will be required.
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