About The Position

The Medical Office Assistant (MOA) performs office administration duties, including clerical and operational support for physicians and the practice. The role may also perform limited clinical duties. Duties are assigned as needed to support daily clinic operations. The MOA interacts with patients in person and by phone and performs tasks such as faxing, filing, verifying insurance, collecting copayments, and conducting referrals. On-the-job training is provided.

Requirements

  • Demonstrate effective communication and interpersonal skills with patients of different age categories.
  • Show sensitivity toward patients, including effective telephone and verbal communication in emergency situations.
  • Demonstrate effective oral and written communication skills.
  • Possess keyboard and computer skills.
  • Obtain CPR certification within 90 days of employment.

Nice To Haves

  • Experience with an electronic medical records system.
  • Previous medical receptionist experience.
  • Multilingual applicants are encouraged to apply.

Responsibilities

  • Provide clerical and operational support to physicians and the practice.
  • Perform limited clinical duties as assigned.
  • Support daily clinic operations.
  • Interact with patients in person and by phone.
  • Fax and file documents.
  • Verify insurance.
  • Collect copayments.
  • Conduct referrals.

Benefits

  • Health insurance for eligible employees working at least 20 hours per week, beginning the first of the month after 30 days of employment.
  • Dental insurance for eligible employees working at least 20 hours per week, beginning the first of the month after 30 days of employment.
  • Vision insurance for eligible employees working at least 20 hours per week, beginning the first of the month after 30 days of employment.
  • Employer-paid life insurance for eligible employees.
  • Employer-paid short-term income replacement and long-term disability for eligible employees.
  • Paid time off for eligible employees.
  • 403(b) retirement plan with an employer match for eligible employees.
  • Free financial planning sessions for all employees.
  • Educational assistance program.
  • Employer-paid Employee Assistance Program.
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