About The Position

The Medical Office Assistant (MOA) provides clerical and operational support to physicians and the practice, and may perform limited clinical duties. Duties are assigned as needed to support daily clinic operations. The role involves interacting with patients in person and by telephone, faxing, filing, verifying insurance, collecting copayments, and conducting referrals. On-the-job training is provided. The position requires effective communication and interpersonal skills with patients of different age groups, sensitivity to patients, effective telephone and verbal communication in emergency situations, good oral and written skills, and keyboard and computer skills. CPR certification is required within 90 days of employment. Experience with electronic medical records and prior medical receptionist experience are preferred. Frederick Health values and promotes a diverse workforce and encourages multilingual applicants. This is a part-time position with benefits. The schedule requires availability Monday through Friday, 8:00 a.m. to 4:30 p.m. The hourly pay range is $18.09–$24.24, based on experience, skills, and education; the range may vary by specialty where applicable. Non-exempt positions may receive shift differential and/or overtime, if applicable.

Requirements

  • Demonstrate effective communication and interpersonal skills with patients of different age categories.
  • Show sensitivity to patients and communicate effectively by telephone and verbally in emergency situations.
  • Have good oral and written communication skills.
  • Possess keyboard and computer skills.
  • Obtain CPR certification within 90 days of employment.

Nice To Haves

  • Experience with an electronic medical records system.
  • Previous medical receptionist experience.
  • Multilingual ability is encouraged.

Responsibilities

  • Provide clerical and operational support to physicians and the practice.
  • Perform limited clinical duties as assigned.
  • Support daily clinic operations as needed.
  • Interact with patients in person and over the phone.
  • Fax and file documents.
  • Verify insurance and collect copayments.
  • Conduct referrals.

Benefits

  • Health, dental, and vision insurance for eligible employees working at least 20 hours per week, beginning the first of the month after 30 days of employment.
  • Employer-paid life insurance, short-term income replacement, and long-term disability for eligible employees.
  • Paid time off for eligible employees.
  • 403(b) retirement plan with employer match for eligible employees.
  • Free financial planning sessions available to all employees.
  • Educational assistance program.
  • Employer-paid Employee Assistance Program.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service